ISO 9001:2015 Surveillance Audit 2020 Completed Seamlessly

Phase 2 of the ISO 9001: 2015 Surveillance Audit was conducted last November with positive results. Due to technical limitations, an onsite audit was required in order to complete the whole process.

Inspite of the pandemic, the auditors arrived on the sites on time. Thanks to technological advancements such as the utilization of Office 365 and a move to fiber connection, interviews with the organization’s members onsite and remotely were conducted seamlessly.

As with the virtual audit, the schedule took just half day While there are no nonconformities, a good audit always includes areas where improvements can enhance an already satisfying experience. It was, as always, an enriching experience, and an affirmation of the customer satisfaction and unwavering commitment to quality that we perpetually strive for.